Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 30 years
The Field Service Technician (FST) is responsible for inspecting, updating, and installing company product at the customer site on an as needed basis. The FST assists in maintaining solid customer relations through quality installations, excellent customer service, and superb problem-solving skills. The FST works closely with sales and office personnel to ensure quality in their district.
The FST will demonstrate strong organizational, communication, technical, and customer service skills. The FST will assure the customer’s needs are addressed in the best, most professional manner. The FST will handle requests, as described in the essential functions area, to ensure all needs are resolved both promptly and thoroughly.
The FST will remain current on all product knowledge including but not limited to standard installations, technical service bulletins, and warranty repairs. The FSC will maintain expected service level agreements for all processes as outlined in Humanscale’s training modules, policies and procedures, and installation programs.
What We Offer
Humanscale is an Equal Opportunity Employer.