Distribution Support Coordinator

US-CO-Greenwood Village
Job ID
2017-1677
Category
Administration

Company Overview

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 30 years

Overview

Provide pre and post sales support and project management for assigned markets and specific accounts within a regional territory. Work with the sales reps, office administrators, operations personnel, dealers (distributors and resellers included) and customers to coordinate logistics for large, strategic installation projects. Support additional sales activities account management operations in order to provide customer with up-to-date information and immediate response.

Responsibilities

Responsibilities

Essential duties include the following (other duties may be assigned to meet business needs).

  • Assure special orders, special pricing, inventory verification and other important project details are completed as orders are booked, progressed and shipped
  • Distribute regular updates to customer, dealer, sales, administrators and operations personnel
  • Work in scheduling on lead times, back-orders and reschedule missed orders
  • Coordinate with customer, sales rep and factory to facilitate the returns of products
  • Completion of sales order paperwork and general customer service
  • Strong understanding of all of Humanscale products, including Healthcare products, task seating, keyboard support, flat panel monitor arms, task lighting, CPU holders and other ergonomic work tools
  • Order entry processing, new orders, samples, quoting and part set up for Distribution
  • Perform with a high level of accuracy and productivity without sacrificing quality
  • Manage time, workflow, and priorities to accomplish goals
  • Adhere to and have complete understanding for all company policies and procedures
  • Develop positive working relationships with team members at every level within the organization to foster teamwork.
  • Identify, analyze, and solve problems
  • Easily adjust to new and changing situations and business needs

Qualifications

Qualifications

  • Knowledge and/or experience in office furniture or related industry preferred
  • Successful track record of setting & exceeding goals
  • Working knowledge of MS Office and associated applications is required
  • Effective communication skills, with good written and verbal skills
  • Essential to possess strong organizational skills
  • Positive “Team Player” attitude
  • Candidate must have adequate and dependable transportation to travel to and from customer site

Humanscale is an Equal Opportunity Employer (M/F/Disabled/Veteran)

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