OEM Support Coordinator

Job ID

Company Overview

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 30 years


OEM Support Coordinator assists in managing administration and ordering process for all OEM sales agreements, day to day business, preparation and submission of /Proposals and pricing. Will be responsible for assisting in supporting the OEM Sales Manager with day to day customer interaction.


  • Assist in the preparation of all proposals and contracts for compliance and administration elements.
  • Work with Account Set-up and Pricing Team to ensure discounts are compliant with properly set up into our system.
  • Functions include day-to-day Customer interaction and support of the OEM customers orders and compliance, process improvement and contract development.
  • Contract analysis, track sales for OEM accounts to monitor and calculate sales.
  • Assist in providing support and solutions for matters for both internal and external customers.
  • Draft Agreements, extensions, amendments with OEM customers.
  • Liaise with several internal departments, Pricing/Account Set-up team, Credit Department, Operations, Engineering, Quality, Accounts Payable, IT and Sales.
  • Provide support for development and continued improvement of Humanscale OEM Program
  • Coordinate all pricing changes and price reductions.
  • Resolve issues to not only address the immediate issue but also incorporate resolutions at a root cause level
  • Assist sales team with CRM request


  • 3 – 5 years experience preferred.
  • Must have the ability to effectively communicate with high level executives.
  • Highly organized.
  • Strong attention to detail.
  • Effective communication skills
  • Advanced knowledge of Microsoft EXCEL and WORD, with working knowledge of Power Point and Oracle.



  • Competitive base salary
  • Medical, dental, & Vision benefits
  • 401k matching
  • Paid time off (including 15 PTO days and 9 holidays)




Humanscale is an Equal Opportunity Employer (M/F/Disabled/Veteran)



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