Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 30 years
Global Sales will delegate service activities to the Global Support Coordinator (GCC) while remaining the main contact for the customer.
The GCC will demonstrate strong organizational, communication, and customer service skills. The GCC will assure the Global Sales Team and the customer is addressed in the best, most professional manner. The GCC will handle requests, as described in the essential functions area, to ensure all needs are resolved both promptly and thoroughly.
The GCC will remain current on all product knowledge including but not limited to configurations, functions, and warranty resolutions. The GCC will maintain expected service level agreements for all processes as outlined in Humanscale’s training modules, policies and procedures, and sales programs.
Services to drive future business
WHAT WE OFFER: