Import Operations Manager

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 70% of our products currently certified as having a Net Positive impact on the environment.  Our award-winning office products – seating, sit/stand desks, technology support, and lighting – have led the industry in performance and simplicity for over 40 years.

The Import Operations Manager is responsible for all functions related to the importation of products from overseas in a timely and professional manner. They will support the negotiation of ocean freight contracts, and interact with freight forwarders, steamship lines, inbound OTR carriers, third party warehouses, and other logistics service providers, as necessary.

• Coordination of import containers from various ports throughout the world totaling approximately 25 containers/week
• Manage the strict and thorough tracking of each load from ISF filing to return of empty container
• Source container drayage providers including rate negotiation
• Timely follow-up on shipment releases to ensure that all loads are on schedule
• Lead initiatives to reduce manual operations and implement automated and systemic processes
• Interaction with various ocean freight companies and freight forwarder
• Various administrative tasks such as invoice approval, timely ocean freight payments, and order releases
• Manage the Steamship Line Import Program for all international orders shipping into the US (three destination points)
• Complete all International non-Sale Order samples shipments
• Quote international orders shipping under the Humanscale account; perform a cost and transit analysis for orders shipping from different ports and method of shipments (FCL/LCL/AIR)
• Coordinate and work with Logistics Supervisor on weekly container(s) for Dublin and Nogales Plants from NJ, including booking container(s) with broker or trailer(s) with carrier
• Assist Piscataway and Nogales Shipping with any inquiries that might have with orders shipping internationally
• Coordinate all International RTVs, including shipments from international customers and to international suppliers (exports as needed)

• Preferably 5 years, minimum of 2 years.
• Steamship line or forwarder experience a MUST
• Use and understanding of steamship line ocean products/routings. The ocean contracts will be provided, but correct application is a large part of the responsibility. There is a best choice vs first available decision-making need in this role.
• Deep understanding of port tariff and free time schedules (both demurrage and detention)
• Bachelor’s degree in international business or supply chain
• Bilingual (Spanish) a strong plus
• Strong knowledge of computer systems (ERP systems)
• Intermediate/strong knowledge of freight principles and carrier negotiations  
• Strong communication and follow-up skills
• Working knowledge of shipping and receiving operations
• Proficient in Microsoft Word, Excel; some Access helpful 
• Experience with Latin America helpful

Physical Requirements

• Sedentary work involves sitting most of the time
• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Benefits:

• Competitive salary

• Medical Benefits (Medical, Dental, Vision)
• HSA, FSA, Commuter Benefits
• Medical Discounts
• Ancillary Benefits
• Accident, Critical Illness, Hospital Insurance
• Voluntary, Spouse, and Child Life Insurance
• Pet Insurance
• Employee Discount Programs
• 401k matching
• Paid time off
• Company Paid Holidays

Salary Range: $70,069-$102,203

Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.

Humanscale is an Equal Opportunity Employer (Disabled/Veteran)

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